GEO Agency Northern Ireland

How RNN Communications moved into the top three on AI visibility in 90 days

RNN Communications is now the third most visible PR agency in Northern Ireland when buyers ask AI tools for a recommendation. We’re just 3 points behind the leader and the only agency in the top three that is growing.

How and why did we do this? Because we’re curious. The AI juggernaut is here; we’ve been developing our AI-ready services, and what better way to trial our approach than on our own agency?

As in every industry, the way people find an agency has changed. More and more, a marketing manager or MD types a question like “Who is the best PR agency in Northern Ireland?” into ChatGPT, Copilot or Perplexity and gets back a shortlist of three to five names.

If you are not on that list, you are not in the conversation.

So we did what we would do for any client: we measured it, found the gaps, and fixed them. This is how Generative Engine Optimisation (GEO) moved us into the top three, and what it means for your business.

A crowded shortlist

The Northern Ireland PR market is competitive, and AI answers make it even tighter. Only a handful of names make each answer, so every spot counts.

We wanted hard answers to three questions: how often does RNN appear, for which questions, and what would we need to change to appear more?

Using our Cred-AI tool, we tracked:

  • 22 buyer questions, such as “PR agency Northern Ireland” and “Top PR agency for corporate comms in NI?”
  • 5 AI engines: ChatGPT, Claude, Perplexity, Copilot and Google AI Overviews
  • 20,774 AI citations, analysed over a single 30-day period

What we did

Three things put RNN Communications into more AI answers: pages on our own website that answer buyers’ questions directly, a strong presence on the directories and sites AI engines trust, and knowing which engines favour us.

1. Answering the most-asked questions

  • We wrote pages on rnncommunications.com built around the questions buyers ask. AI engines cited our site 793 times in 30 days, and the focused pages did the heavy lifting.
  • Our award-winning agency page went from 6 to 76 citations in a month. That’s an increase of 1,167% and the biggest jump of any page we tracked.

2. Link-building and listings

  • For agencies, listings are the review sites of AI search. We tracked the pages that name agencies and worked hard to make sure RNN Communications is included on them.
  • Awards matter. Our agency and client industry awards give AI engines proof points. News releases and coverage of our wins are still paying dividends years after the awards were announced.

3. Knowing which engines favour us

  • Copilot (236 citations) and Claude (188) cite our site most, ahead of ChatGPT (160). That tells us where we are strong and where to push next.

And thanks to our Cred-AI tool, all of this was measurable. We had a baseline and could see the improvements week on week.

The results

In the latest 30-day period, RNN Communications’ share of AI answers grew by 18%, to an overall ranking of 20%. That makes us the third most visible PR agency in Northern Ireland, just 3 points behind the top spot.

It is not just how often we appear, but where. RNN Communications has the best average position of the top six agencies. Our share of voice grew by 23% and we have the highest likelihood-to-buy score among the leaders, at 82%.

The biggest gains came on the questions buyers ask when they are ready to hire. We now appear in 57% of AI answers to “PR agency Northern Ireland”, and our share for “Top PR agency for corporate comms in NI?” doubled.

What this means for your business

We have confidence in our Cred-AI methodology and tactics, and we can deliver for your business. Measure the questions your buyers ask, write the page that answers each one, and get listed where AI looks.

  1. Start with a baseline.
  2. One question, one page.
  3. Links, directories and awards count.
  4. Report the gap, not just the score.

And we’re nowhere near finished. There are still prompts where RNN Communications does not appear at all, and we are already working through them.

Riki Neill, Director of RNN Communications, adds:

“We’re doing the work, our AI visibility is increasing, and we know Cred-AI works. This is what we’re all about: measurable results. Now for the holy grail: enquiries and sales from LLMs. This is ultimately what we’re all chasing.

“Analytics are starting to track traffic from the AI platforms, but it’s still early days. That said, we’re delighted to be at the party early rather than waiting another year to knock on the door. First-mover advantage has always mattered, and for challenger brands, the opportunity is now.”

Frequently asked questions about GEO and AI visibility

What is a GEO agency?
A GEO (Generative Engine Optimisation) agency helps businesses appear in the answers AI tools give, in ChatGPT, Copilot, Claude, Perplexity and Google AI Overviews. RNN Communications is a GEO and AI visibility agency based in Northern Ireland. It combines PR, content and its own Cred-AI measurement tool to get brands cited and recommended by AI.

What is the difference between GEO and SEO?
SEO helps your website rank in a list of search results. GEO helps your brand get named in the single answer an AI tool writes. GEO relies on clear pages that answer specific questions, mentions on trusted directories and media, and proof points such as awards. That’s why a PR agency is well placed to deliver it.

Which agency offers GEO and AI visibility services in Northern Ireland?
RNN Communications offers GEO and AI visibility services to businesses across Northern Ireland, Ireland and the UK through its Cred-AI service. The agency used the same approach on its own brand and moved into the top three most visible PR agencies in Northern Ireland in AI search within 90 days.

How long does GEO take to show results?
Measurable results can come within weeks. RNN Communications saw one page rise from 6 to 76 AI citations in a single month, and the agency reached the top three for AI visibility in Northern Ireland within 90 days. Results depend on your starting point, your market and how many buyer questions you target.

How do you measure visibility in AI search?
You track the questions your buyers ask across several AI engines and record how often your brand appears, where it appears in the answer, and which sources are cited. RNN Communications’ Cred-AI tool does this, setting a baseline and then reporting share of voice, citations and position week on week.

Want to know where your brand stands in AI search? RNN Communications helps businesses across Northern Ireland, Ireland and the UK get found, cited and recommended by AI. See Cred-AI: https://rnncommunications.com/what-we-do/cred-ai/

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