15+ years on, RNN still bring fresh thinking, real energy and a genuine understanding of our business. With Gala's retailers operating at the heart of their local communities, every idea has to work nationally while still feeling relevant on the ground - RNN get that balance. They're responsive, commercially sharp, and always focused on what's right for Gala, our retailers and our shoppers. They know our business inside out, and genuinely feel like an extension of our team.