We launched Emerald as a completely new business, so we needed an agency that could get up to speed fast - RNN did. In a year, we've gone from one clinic to several across Northern Ireland, and RNN have been part of that from the start, getting us coverage and handling stakeholder communications along the way. They're quick to respond, they understand healthcare, and they know what's realistic and what's not. They feel less like a supplier and more like a genuine partner in our growth.